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2024 Revenue Cycle Management Report Making Every Claim Count Blue Water with Sun Blue Underwater with Sun U.S. hospital and health system leaders cited payer challenges and staffing shortages as top areas of stress in today’s complex revenue cycle landscape, according to a Guidehouse analysis of a Healthcare Financial Management Association survey. Among the 134 healthcare executive respondents, most are investing in supplemental staffing/managed services and digital solutions to resolve these challenges. The analysis reveals critical strategies to improve revenue cycle operations so that healthcare providers leave no revenue uncollected. Download the Report 2024 RCM 41 Percent Leaders of leaders experience denial rates above 3.1%; payer challenges represent greatest area of stress. 41% 2024 RCM 71 Percent Leaders Satisfied of leaders are satisfied with their outsourcing partners; outsourcing is cited as the top strategy for solving staffing shortages. 71% 2024 RCM AIML and automation are the highest investment priorities for revenue cycle over the next year. AI/ML Report insights Learn More Rev cycle outsourcing strengthens the Steadman Clinic’s financial performance Our featured case study revenue cycle management
Blue Water with SunBlue Underwater with SunBlue Underwater with Sun
Making Every Claim Count

2024 Revenue Cycle Management Report

U.S. hospital and health system leaders cited payer challenges and staffing shortages as top areas of stress in today’s complex revenue cycle landscape, according to a Guidehouse analysis of a Healthcare Financial Management Association survey. Among the 134 healthcare executive respondents, most are investing in supplemental staffing/managed services and digital solutions to resolve these challenges. The analysis reveals critical strategies to improve revenue cycle operations so that healthcare providers leave no revenue uncollected.

 

Download the Report

RCM 2024 Report Conver

Report insights

41%of leaders experience denial rates above 3.1%; payer challenges represent greatest area of stress.

71%of leaders are satisfied with their outsourcing partners; outsourcing is cited as the top strategy for solving staffing shortages.

AI/MLand automation are the highest investment priorities for revenue cycle over the next year.

revenue cycle management

Our featured case study

Rev cycle outsourcing strengthens the Steadman Clinic’s financial performance

Learn More

Meet our experts

Tim Kinney, Guidehouse

Timothy E.
Kinney

Partner, Health

As Health Payer/Provider Leader, Tim has more than 20 years of business development, client relationship management, and engagement delivery expertise.
Ian Stewart, Guidehouse

Ian
Stewart

Partner & Health Managed Services Leader, Health

A former provider executive, Ian brings 25 years of experience optimizing revenue cycle and business operations and consumer contact center solutions.

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Guidehouse is a global AI-led professional services firm delivering advisory, technology, and managed services to the commercial and government sectors. With an integrated business technology approach, Guidehouse drives efficiency and resilience in the healthcare, financial services, energy, infrastructure, and national security markets.

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